Privacy Policy

We collect information you provide directly — such as your name, email, phone number, and any details added to your profile.

We also collect technical data automatically — including IP address, browser type, device information, and pages visited.

When you book appointments, we collect appointment details to facilitate communication between you and the doctor.

To provide and improve our services, including connecting patients with doctors.

To verify doctor credentials and maintain the integrity of our directory.

To send service-related communications such as appointment confirmations and verification updates.

To prevent fraud, ensure security, and comply with legal obligations.

We do not sell your personal information. We share data only with: (a) doctors you book appointments with, (b) service providers who help us operate (under strict confidentiality), and (c) authorities when legally required.

We use industry-standard security measures including encryption, access controls, and regular audits. Verification documents are encrypted at rest and accessible only to authorized reviewers.

You can access, update, or delete your account information at any time. Doctors can claim and manage their own profiles. Patients can request deletion of their data by contacting us.

We use essential cookies for authentication and analytics cookies (with your consent) to understand how the site is used. You can control cookies through your browser settings.

Questions about this policy? Email hello@specialist.bd or visit our Contact page.